This privacy policy outlines how your personal information, also known as personally identifiable information, is collected, safeguarded, and utilized on the Groomwell.io website, the "Groomwell" mobile application, and associated products and services (collectively referred to as "Services"). It explains your options regarding how we use your personal information and provides details on how you can access and modify this information.
This Policy serves as a legally enforceable agreement between you (referred to as "User," "you," or "your") and Groomwell (referred to as "Groomwell," "we," "us," or "our"). By using the Services, you acknowledge that you have read, comprehended, and consented to adhere to the terms outlined in this Policy. It's important to note that this Policy does not extend to the practices of companies beyond our ownership or control, nor does it cover individuals we do not employ or oversee.
When you visit the Website or use the Mobile Application, our servers automatically collect information sent by your browser or device. This information may encompass details like your device's IP address and location, the type and version of your browser and device, the operating system and its version, language preferences, the webpage you viewed before accessing our Services, the specific pages you visit, the duration spent on those pages, the searches you perform within the Services, the times and dates of access, and additional statistical data.
Automatically collected information is solely utilized to identify potential instances of misuse and to compile statistical data on how the Services are used and the traffic they receive. This statistical information is not combined in a manner that would reveal the identity of any specific user of the system.
You have the option to use the Services anonymously without disclosing your identity or any details that could personally identify you. However, if you choose to access certain features of the Services, you might be prompted to provide specific Personal Information (such as your name and email address). Any information you intentionally share with us, such as when you create an account, post content, make a purchase, or complete online forms on the Services, is received and stored by us. This information, when necessary, may encompass details like:
We gather some information directly from you through the Services. Additionally, we may collect Personal Information about you from other places like public records, social media sites, data providers, and partners in marketing efforts. This information from other sources might include details like age, gender, device specifics (like IP addresses), location (city and state), and online behavior data (such as social media usage, page views, and search results). While providing your Personal Information is optional, not doing so might limit your access to certain features on the Services. If you're unsure about what information is necessary, feel free to get in touch with us.
To offer you the Services or fulfill a legal requirement, we may need to gather and use specific Personal Information. If you choose not to provide the requested information, we might be unable to deliver the products or services you've asked for. The information we collect can be utilized for the following purposes:
How we handle your Personal Information depends on how you use the Services, your location, and whether any of the following applies: (i) you've given consent for specific purposes, except under the California Consumer Privacy Act or European data protection law; (ii) providing information is necessary for an agreement with you or fulfilling pre-contractual obligations; (iii) processing is required to comply with a legal obligation; (iv) processing is related to a task in the public interest or official authority; (v) processing is necessary for our or a third party's legitimate interests.
Please be aware that in certain jurisdictions, we may process information until you object (by opting out), and this may not rely on consent or other legal bases. We're happy to clarify the specific legal basis for processing, especially whether providing Personal Information is a legal or contractual obligation or necessary to enter into a contract.
For services that involve payment, we may ask for credit card or payment account details, exclusively for payment processing purposes. Your purchase information is stored only as long as needed to complete the transaction, and after that, it's deleted. If required for future payments and with your consent, your financial data will be securely stored by our trusted payment gateway provider, obligated to handle your Personal Information as per this Policy. All payment gateways comply with the latest security standards set by the PCI Security Standards Council, ensuring a secure environment. Sensitive data is exchanged over an SSL secured channel, encrypted, and protected with digital signatures. Our Services also meet PCI vulnerability standards, and regular malware scans enhance security.
You have the option to remove specific Personal Information we hold about you. The types of Personal Information available for deletion may vary with changes to the Services. When you delete such information, we might retain an unchanged copy for the period required to fulfill our commitments to affiliates and partners, and for the reasons outlined below. To delete your Personal Information or close your account permanently, visit the account settings page on the Services.
To fulfill your requested services or complete transactions, we may engage other companies and, with your consent, share your information with trusted third parties. These include affiliates and subsidiaries that support the operation of the Services. We do not disclose Personal Information to unaffiliated third parties. These service providers can only use or reveal your information as required to perform services on our behalf or meet legal obligations. Your Personal Information may be shared for these purposes only with third parties whose privacy policies align with ours or who agree to comply with our policies regarding Personal Information. These third parties receive only the necessary Personal Information for their specific functions, and we do not permit them to use or disclose the information for their own marketing or other purposes.
We may share any Personal Information we gather if the law requires or permits it, such as in response to a subpoena or similar legal process. Additionally, we will disclose information in good faith when we believe it is necessary to protect our rights, ensure your safety and the safety of others, investigate fraud, or respond to a government request.
If there is a significant change in our business, like a merger, acquisition, or selling assets, your user account and Personal Information may be part of the transferred assets.
We'll keep and use your Personal Information for as long as needed to follow the law, settle disputes, and uphold our agreements, unless the law allows or requires a longer retention period. Even if you update or delete your information, we may still use aggregated data that doesn't personally identify you. Once the retention period is over, we'll delete your Personal Information. After that, you won't be able to request access, deletion, correction, or data portability.
Depending on where you are, your data might be transferred and stored in a country different from your own. You have the right to know why we're transferring your information outside the European Union or to an international organization. You can learn about the legal basis and security measures we use to protect your data. If any transfer happens, check this Policy or contact us for more details.
You have certain rights concerning your information processed by us. You can: (i) withdraw consent if you previously gave it; (ii) object to processing if it's not based on consent; (iii) know if we process your information, get details, and a copy of it; (iv) check and update your information; (v) limit processing under certain conditions; (vi) request deletion of your Personal Information; (vii) receive your information in a common format and, if possible, transfer it to another service. These rights apply when your information is processed automatically and based on your consent, contract, or pre-contractual obligations.
If we process your Personal Information for public interest, official authority, or our legitimate interests, you can object. You need a reason related to your situation. However, if we use your Personal Information for direct marketing, you can object anytime without a reason. Check this document to know if we use your information for direct marketing.
If you live in the European Economic Area (EEA), you have rights regarding your data. Kaseema Vouchers FZ-LLC will try to help you correct, change, delete, or limit the use of your Personal Information. If you want to know what information we have about you or want it removed, contact us. In certain situations, you have these data protection rights:
You can complain to a Data Protection Authority about how we collect and use your Personal Information. Contact your local data protection authority in the European Economic Area (EEA) for more information.
If you're a California resident and you provided Personal Information to us for personal, family, or household use, you have the right to ask us once a year about the Personal Information we shared for marketing purposes with other businesses. This includes the types of Personal Information and the names and addresses of those businesses for the last calendar year (requests in the current year cover the prior year). Contact us to get this information.
If you're a California resident, you can choose not to have your Personal Information sold. This includes any transfer or disclosure of Personal Information to another business or third party in exchange for money or other valuable consideration. To opt-out, you can either visit our Do Not Sell page or contact us directly.
If you want to exercise your rights, contact Kaseema Vouchers FZ-LLC using the provided contact details in this document. Be aware that we might ask you to confirm your identity before addressing such requests. Your request should include enough information for us to verify that you are the person in question or an authorized representative. We need to ensure your identity or authority before responding to your request and disclosing Personal Information related to you.
We don't knowingly collect Personal Information from children under 13. If you're under 13, don't provide any Personal Information through the Services. We advise parents to monitor their kids' online activities and teach them not to share Personal Information without permission. If you think a child under 13 provided Personal Information to us, please get in touch. Additionally, you must be at least 16 years old to consent to the processing of your Personal Information in your country (in some places, a parent or guardian may provide consent on your behalf).
The Services utilize "cookies" to personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies can't run programs or deliver viruses to your computer. They are unique to you and can only be read by a web server in the domain that issued the cookie.
We may use cookies for statistical purposes to operate the Services. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can adjust your browser settings to decline them if you prefer. To understand more about cookies and how they function, refer to this guide.
Certain browsers have a "Do Not Track" feature that signals to websites you visit, indicating your preference not to have your online activity tracked. Tracking, in this context, means collecting personally identifiable information from users who visit a website as they move across different sites over time. The Services don't track visitors over time and across third-party websites. However, third-party sites may track your browsing activities to customize the content they present to you.
We might allow some outside companies to assist us in customizing ads we believe users may find interesting and to gather and utilize additional data about user actions on the Services. These companies may display ads that could set cookies and monitor user behavior.
We provide electronic newsletters that you can choose to subscribe to at any time. We are dedicated to keeping your email address private and won't share it with third parties unless permitted by the information use and processing section. We will handle the information sent via email in accordance with applicable laws.
In line with the CAN-SPAM Act, all emails from us will clearly indicate the sender and provide information on how to contact them. You can opt-out of receiving our newsletter or marketing emails by following the unsubscribe instructions in these emails or by contacting us. However, you will still receive essential transactional emails.
The Services have links to other websites or resources not owned or managed by us. It's important to note that we are not responsible for the privacy practices of these external resources or third parties. We recommend being cautious when you leave the Services and reading the privacy statements of any resource that may collect Personal Information.
We take measures to secure the information you provide in a controlled and secure environment to prevent unauthorized access, use, or disclosure. We employ reasonable administrative, technical, and physical safeguards to protect against unauthorized access, modification, and disclosure of Personal Information under our control. However, it's important to recognize that no data transmission over the Internet or wireless network can be completely guaranteed. Despite our efforts to protect your Personal Information, there are inherent security and privacy limitations on the Internet, and information exchanged between you and the Services may be subject to viewing or tampering by a third party during transit.
If we discover that the security of the Services is compromised or that users' Personal Information has been exposed to unrelated third parties due to external activities like security attacks or fraud, we have the right to take appropriate actions. These actions may include conducting an investigation, reporting the incident, and cooperating with law enforcement authorities. If a data breach occurs, we will make reasonable efforts to inform affected individuals if there is a reasonable risk of harm or if the law requires notification. In such cases, we will post a notice on the Services.
We have the right to change this Policy or its terms for the Services at our discretion. If there are significant changes in how we handle Personal Information, we will notify you. The updated date at the bottom of this page will reflect such changes. We may also inform you through the contact information you provided. The revised Policy becomes effective immediately upon posting unless otherwise specified. Your continued use of the Services after the effective date means you consent to these changes. However, we won't use your Personal Information significantly differently from what was stated when it was collected without your consent.
You confirm that you've read and accepted the terms of this Policy. By using the Services, you agree to follow this Policy. If you don't agree with these terms, you're not allowed to use the Services.
If you want to reach out to us for more information about this Policy or if you have questions about your individual rights and Personal Information, you can use the contact form to get in touch.